Terms & Conditions
1. In the case of digital products like Product Keys the return or refund is not possible. After the product key has been redeemed on the associated activation platform, redemption is excluded since the product key can be redeemed only once.
2. In case the product key is not working then GrabKeys provides a replacement key. But the customer needs to inform us the issue with an attached screenshot of error via E-mail firstname.lastname@example.org within 3 Days when the key is delivered on customer E-mail address